Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 5–10 business days
Please note that delivery times may vary depending on your location and external factors such as customs delays or carrier issues.
International Shipping
We offer international shipping to most countries. Delivery times for international orders typically range from 7–15 business days.
Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
Delayed or Lost Packages
If your order is delayed or appears lost in transit, please contact us at our support email. We will work with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund.